FAQs
- How do I search for career opportunities?
- I recently submitted my information for a position. What is the next step?
- How do I submit my resume for a position?
- I received an email notification that there is a position that aligns with my interests and preferences. After I review the position and believe that it is a match, how do I apply?
- If I receive an email indicating that multiple positions may align with my interests and preferences, do I need to apply for each position separately?
- I saw a position that would be perfect for one of my friends. Can I forward details about the position?
- Can you tell me if a job has been filled?
- How do I check on my resume/profile and the status of the position for which I applied?
- Can I modify my profile at any time?
- I no longer wish to be contacted or considered for job opportunities. What should I do?
- I have career-related or system-related questions. How do I contact Direct Supply?
- Is it required that I apply for a position in order to be considered for it?
- How do I reset my username or password?
- I recently completed my career profile. When will I receive email notifications about available positions?
- How can I confirm that my resume is in your database?
- What should I do if I have difficulty copying/pasting my resume into the Careers site?
- Where do I find information on upcoming Career Fairs and Networking Events?
- I accidentally removed myself from a position I applied for and it will not let me re-apply. What can I do?
- What does it mean to be an Employee Referral?
- What if I have questions? Who should I contact?
- What does Direct Supply do?
- I have an on-site interview. Where do I go? Who do I ask for when I arrive? Where do I park?
- I heard candidates have to take tests when they arrive. What types of tests are administered?
1.) How do I search for career opportunities?
There are two ways to search for career opportunities. The first is to conduct a "Job Search" and review the list of opportunities that are currently available. The other option is to create a profile and select the option to request career opportunity notifications. A notification will be emailed to you whenever a position is posted that aligns with the interests and preferences you have indicated in your career profile. To modify an existing profile, log in as an "Existing Member."
2.) I recently submitted my information for a position. What is the next step?
When you apply for a position via our Careers site, you will receive an email that acknowledges we have received your profile. The profile you entered into the system will be reviewed by either the Hiring Leader or the Recruiter for that position. The Hiring Leader or Recruiter will determine next steps based on the information you entered when you applied. It is to your benefit to thoroughly complete and periodically update your personal profile. Your resume is required when you
apply for a position. For more detail on our Recruiting Process, click here.
3.) How do I submit my resume for a position?
Once you have identified a position you would like to apply for, you will need to create a profile by submitting key contact information and your resume. Click on the "apply" button under the title of the position. If you do not have a username and password, you will be asked to create them at that time. If you have already created a profile on our Careers site, please use the same username and password to login. (If you don’t remember them, use the "Forgot Username" or "Forgot Password" links.)
You will be asked to upload your resume and the system will extract information from that resume in the following pages. Please follow the steps to complete your profile and at the end of the process you will be able to submit your completed profile/resume.
You can easily update your resume at any time by logging into your profile and clicking on the "Access My Profile" link.
Please note: Resumes are required when you apply for a specific position.
4.) I have received an email notification that there is a position that aligns with my interests and preferences. After I review the position and believe that it is a match, how do I apply?
Follow the instructions on the email notification you received and click the appropriate link to view the position description. The link will take you directly to the specific position on our Direct Supply Careers site. If the position does not appear, it has been filled or is no longer available. If the position is still available and you wish to apply for it, click the "Submit" button on the position description page. You will then be asked to login and complete additional information in order to be considered for this opportunity. The information from your profile will already be included in this form. Once you have completed the application process, you will receive an email acknowledging that we have received your information.
5.) If I receive an email indicating that multiple positions may align with my interests and preferences, do I need to apply for each position separately?
Yes, it is important you apply to each position that interests you and aligns with your background and experience.
6.) I saw a position that would be perfect for one of my friends. Can I forward details about the position?
Yes, please do! Click on the link at the right of the position description labeled "Send this job to a friend." Your friend will receive an email with the job description. He/she will be able to review the description and can create a profile to submit his/her resume for review.
7.) Can you tell me if a job has been filled?
Positions that appear on the Direct Supply Careers site are open and active. If you do not see a particular position, it has been filled or it is no longer available.
8.) How do I check on my resume/profile and the status of the position for which I applied?
Once you have submitted your resume/profile for a job, the Recruiter and Hiring Leader will review your resume and update you on your status. For more detail on our Recruiting Process, click here.
9.) Can I modify my profile at any time?
Yes, you can modify your general profile at any time and as frequently as you would like. We recommend you keep the information in your profile current. On the Job Search page, click on "Access My Profile" on the right-hand side –you will then be able to click "edit" next to the sections you want to change.
To edit your job-specific resume submission, go to "My Jobpage" and click "View/Edit Submission" under the position that you would like to edit/update.
10.) I no longer wish to be contacted or considered for job opportunities. What should I do?
You can change your notification settings through the "My Account Options" link at the top of the screen. Scroll to the bottom of the "My Account" page and edit the Correspondence box to your desired setting.
11.) I have career-related or system-related questions. How do I contact Direct Supply?
Issues and inquires can be emailed to us. You can expect to receive a response to your email in approximately 24 – 48 hours, Monday through Friday.
12.) Is it required that I apply for a position in order to be considered for it?
Yes. In order to be considered for a position, you need to apply for that specific role. In addition to this, our system allows you to create a career profile so you can request email notifications to inform you about opportunities that match your career interests. You will need to apply for each role in order to be considered for it.
13.) How do I reset my username or password?
Click "Forgot your username" or "Forgot Your Password" on the login screen. You will be asked to supply information and prompted with instructions on how to reset them.
14.) I recently completed my career profile. When will I receive email notifications about available positions?
If you would like to receive email notifications about available positions that match the preferences you selected, you must set this as a correspondence preference in "My Account Options." You will be notified of new opportunities that coincide with the preferences you selected as the positions are posted on our Careers site.
15.) How can I confirm that my resume is in your database?
Please go to "Access My Profile" on the right-hand side of our Careers site and login to your account. Scroll to the bottom of the page and verify that your resume is contained within your profile. Note: You can update your profile/resume at any time.
16.) What should I do if I have difficulty copying/pasting my resume into the Careers site?
Please go to "Access My Profile" and login to your account. Copy the text of your resume from Microsoft Word and paste it into the space provided on the profile section. When you submit your application for a position, your resume will automatically be forwarded to us. In addition to copying and pasting your resume, please upload your resume in Microsoft Word or PDF format. You can also attach other supporting documents like a cover letter or portfolio.
Note: Resumes are required when you apply for a specific position.
17.) Where do I find information on upcoming Career Fairs and Networking Events?
Please visit the Recruiting Events section of our Careers site at www.directsupplycareers.com for information on upcoming events.
18.) I accidentally removed myself from a position I applied for and it will not let me re-apply. What can I do?
Applicants do have the ability to remove themselves from consideration. If this does occur by accident, please contact us.
19.) What does it mean to be an Employee Referral?
To be an Employee Referral means a current Direct Supply Employee has reached out to you and has talked with you about specific openings at Direct Supply and encouraged you to apply.
20.) What if I have questions? Who should I contact?
Please email us at careers@directs.com.
21.) What does Direct Supply do?
Please visit our website at www.directsupply.com to learn more about the products and services Direct Supply provides to the Senior Living profession.
22.) I have an on-site interview. Where do I go? Who do I ask for when I arrive? Where do I park?
Click here for directions to Direct Supply. Please park in one of the "Visitor" spots in front of the blue awning. When you arrive at our reception area, you can ask for our Company Ambassador and he/she will notify the Hiring Leader or Recruiter that you have arrived for your interview. For additional information please contact your Recruiter.
23.) I heard candidates have to take tests when they arrive. What types of tests are administered?
At your first onsite interview, you will take two assessments to evaluate your core skills including problem solving abilities, analytical thinking skills, and your communication profile. These assessments are a small piece of our interview process and our interview teams use them to guide the interview.